How to fix Toner cartridge leakage problem？
If you see powder coming out of the toner while using it, don't worry. Just
contact our customer service, and they'll help fix it.
Remember, a little powder on the toner surface is normal due to
transportation.
If it's broken and leaking, take pictures and call customer service.
If it leaks while printing, take pictures of it, share the toner's barcode,
and call customer service.
Q&A
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